​ACCESSIBILITY STATEMENT

Effective Date: March 12, 2026

Stride Physiotherapy & Wellness is committed to providing accessible healthcare services and an inclusive environment for all patients, visitors, and staff in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

Our Commitment

We strive to ensure that our services, facilities, and website are accessible to individuals with disabilities. We are committed to treating all people with dignity, independence, integration, and equal opportunity.

Accessible Services

Stride Physiotherapy & Wellness aims to provide services that accommodate a wide range of accessibility needs, including:

• Barrier-free access to clinic areas where possible

• Accessible appointment scheduling

• Assistance for patients with mobility challenges

• Alternative communication formats when requested

Patients who require accommodation are encouraged to inform our staff so we can provide appropriate support.

Assistive Devices

Individuals with disabilities are welcome to use their own assistive devices while accessing our services, including:

• Mobility aids

• Communication devices

• Hearing aids or other assistive technologies

Our staff will make reasonable efforts to ensure these devices can be used effectively within our clinic.

Support Persons

Patients who require a support person may attend appointments with that individual.

Stride Physiotherapy & Wellness will communicate directly with the patient while respecting the role of the support person when consent is provided.

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Service Animals

Service animals are welcome in areas of the clinic that are open to patients and the public.

If it is not immediately obvious that an animal is a service animal, staff may ask for appropriate documentation as permitted by Ontario law.

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Website Accessibility

We aim to make our website accessible by:

• Using readable fonts and clear navigation

• Providing accessible website structure

• Making reasonable efforts to improve accessibility over time

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If you experience accessibility barriers while using our website, please contact us so we can assist you.

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.